WEBSITE TERMS AND CONDITIONS
– DATED: THE 31st DAY OF JANUARY 2017 –
DUE TO THE WEBSITE BEING MANAGED BY ONE PERSON WHO WORKS FULL TIME,
ORDER FULFILLMENT ONLY TAKES PLACE ON THE LAST SUNDAY OF EACH MONTH.
In these terms and conditions, “we” “us” and “our” refers to Umoja Jewellery. Your access
to and use of all information on this website including purchase of our product/s is provided
subject to the following terms and conditions. The information is intended for residents of
Australia only.
We reserve the right to amend this Notice at any time and your use of the website following
any amendments will represent your agreement to be bound by these terms and conditions as
amended. We therefore recommend that each time you access our website you read these
terms and conditions.
Our Website Services
- Our services are provided to adults over the age of eighteen (18) years. By proceeding
to purchase through our website, you acknowledge that you are over 18 years of age.
- All prices are in United States Dollars (USD) and are inclusive of GST. We endeavour to
ensure that our price list is current. Our price list can be accessed from our home page
and we reserve the right to amend our prices at any time. If you have placed an order,
we reserve the right to cancel your order should our prices change.
Product Descriptions
- We strive to ensure that our products are described as accurately as possible on our
website, however we do not warrant that the description is accurate. Where we
become aware of any misdescription, we reserve the right to correct any error or
omission.
- Images have been provided for illustrative purposes only and we do not guarantee that
any image will reproduce in true colour nor that any given image will reflect or portray
the full design or options relating to that product.
Product Orders
- Our products are for sale to adults over the age of eighteen (18) years. By proceeding
to purchase through our website, you acknowledge that you are over 18 years of age.
- We endeavour to ensure that our product list is current however we give no undertaking
as to the availability of any product advertised on our website.
- All prices are in United States Dollars (USD) and are inclusive of GST. Our price list
can be accessed from our home page and we reserve the right to amend our prices at
any time.
- Packaging and postage is dispersed from Byron Bay Australia, and sale includes free
international shipping. Our weekly order fulfilment cycle is conducted between 8am-12pm Australian Eastern Standard Time (AEST). Orders placed after 12pm (i.e. 1pm AEST Monday) will be shipped the following order fulfilment cycle - When you order from us, we require you to provide your name, address for delivery,
your email address, telephone contact and credit card details. We undertake to take
due care with this information; however in providing us with such information you
accept that we are not liable for its misuse due to error in transmission or virus or
malware.
- We undertake to accept or reject your order within 14 days. If we have not responded to
you within 14 days, your offer is deemed to be rejected. We are not required to give
reasons for rejecting your offer to purchase however the most likely reason for rejecting
your offer will be that we do not currently have that product in stock.
- Once you have submitted an order, you may not cancel that order even if our
acceptance or rejection of your offer is still pending. Furthermore, by submitting an order & payment for said order via Paypal, you are agreeing to not flagging said transaction on Paypal. We have a 100% customer satisfaction goal, and if you do not receive some your items, or they arrive broken, we will make a 2nd attempt to re-ship them to you. If there is an issue with said 2nd attempt, instead of making a 3rd attempt we will refund you the total USD dollar amount of the initial purchase. If you submit a claim on Paypal flagging a transaction, this withdraws USD dollars from our Paypal balance, and this negatively impacts our revenue stream, and ability to manage the enterprise. This because we lose money for orders that have already been shipped but have yet to arrive. For this reason, any transaction flagged on Paypal before attempting to reach out to our customer support will not be eligible for re-shipment or refund.
- Delivery of your ordered product/s will be as set out on our website. Title in the goods
passes to you when we have received payment. Our terms of payment are set out on
the order page.
- All risk of loss or damage to the goods passes to you when we despatch the goods. This applies after two-weeks of receiving your items. If any items after wearing them initially for the first time break (while this almost never happens), please contact us so we can resolve this.
Order Cancellation Due To Error
- Where a product has been listed at the incorrect price or with incorrect descriptive
information or image due to typographical error or similar oversight, we reserve the
right to cancel a transaction. Where your credit card has been charged, we will
immediately refund your credit card for the total amount debited.
Product Returns
- We undertake to replace you for any product delivered to you that is faulty or is in a
damaged condition. If you wish to return a faulty or damaged product, you must
notify us through our designated “contact us” webpage where we set out our
requirements relating to return of such items withing two weeks of recieveing said items.
- If we are unable at the time of return to replace or exchange returned goods, we
undertake to reimburse your credit card for the amount initially debited for the purchase
including packaging and postage charges.
Site Access
- When you visit our website, we give you a limited licence to access and use our
information for personal use.
- You are permitted to download a copy of the information on this website to your
computer for your personal use only provided that you do not delete or change any
copyright symbol, trade mark or other proprietary notice. Your use of our content in
any other way infringes our intellectual property rights.
- Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy,
reproduce, republish, distribute or display any of the information on this website
without our prior written permission.
- The licence to access and use the information on our website does not include the right
to use any data mining robots or other extraction tools. The licence also does not
permit you to metatag or mirror our website without our prior written permission. We
reserve the right to serve you with notice if we become aware of your metatag or
mirroring of our website.
Hyperlinks
- This website may from time to time contain hyperlinks to other websites. Such links
are provided for convenience only and we take no responsibility for the content and
maintenance of or privacy compliance by any linked website. Any hyperlink on our
website to another website does not imply our endorsement, support, or sponsorship of
the operator of that website nor of the information and/or products which they provide.
- You may link our website without our consent. Any such linking will be entirely your
responsibility and at your expense. By linking, you must not alter any of our website’s
contents including any intellectual property notices and you must not frame or reformat
any of our pages, files, images, text or other materials.
Intellectual Property Rights
- The copyright to all content on this website including applets, graphics, images, layouts
and text belongs to us or we have a licence to use those materials.
- All trade marks, brands and logos generally identified either with the symbols TM or ®
which are used on this website are either owned by us or we have a licence to use them.
Your access to our website does not license you to use those marks in any commercial
way without our prior written permission.
- Any comment, feedback, idea or suggestion (called “Comments”) which you provide to
us through this website becomes our property. If in future we use your Comments in
promoting our website or in any other way, we will not be liable for any similarities
which may appear from such use. Furthermore, you agree that we are entitled to use
your Comments for any commercial or non-commercial purpose without compensation
to you or to any other person who has transmitted your Comments.
- If you provide us with Comments, you acknowledge that you are responsible for the
content of such material including its legality, originality and copyright.
Disclaimers
- Whilst we have taken all due care in providing the information on our website, we do
not provide any warranty either express or implied including without limitation
warranties of title or implied warranties of merchantability or fitness for a particular
purpose.
- To the extent permitted by law, any condition or warranty which would otherwise be
implied into these terms and conditions is excluded.
- We also take all due care in ensuring that our website is free of any virus, worm, Trojan
horse and/or malware, however we are not responsible for any damage to your
computer system which arises in connection with your use of our website or any linked
website.
Statutory Guarantees and Warranties to Consumers
- Schedule 2 of the Competition and Consumer Act 2010 (“C&C Act”) defines a
consumer. Under the C&C Act we are a supplier of either goods or services or both to
you, and as a consumer the C&C Act gives you statutory guarantees. Attached to the
Standard Terms and Conditions are:-
- Schedule 2 of the C&C Act; and
- those statutory guarantees, all of which are given by us to you if you are a
consumer.
- If you are a consumer within the meaning of Schedule 2 of the C&C Act of our goods
or services then we give you a warranty that at the time of supply of those goods or
services to you, if they are defective then:-
- We will repair or replace the goods or any part of them that is defective; or
- Provide again or rectify any services or part of them that are defective; or
- Wholly or partly recompense you if they are defective.
- As a consumer under the C&C Act you may be entitled to receive from us notices under
Schedule 2 section 103 of the C&C Act. In that regard:-
- If you are a consumer within the meaning of Schedule 2 of the C&C Act and
the goods or services we are providing relate to the repair of consumer goods
then we will give you any notice which we are obliged to give you under
Schedule 2 section 103 of the C&C Act.
- If we are a repairer of goods capable of retaining user-generated data then we
hereby give you notice that the repair of those goods may result in the loss of
the data.
- If we are a repairer and our practice is to supply refurbished goods as an
alternative to repairing your defective goods or to use refurbished parts in the
repair, then we give you notice that the goods presented by you to us for repair
may be replaced by refurbished goods of the same type rather than being
repaired. We also give you notice that we may use in the repair of your
goods, refurbished parts.
Limitation of Liability
- If you are not a consumer within the meaning of Schedule 2 of the C&C Act then this
clause applies to you. If you are a consumer within the meaning of the C&C Act then
this clause has no effect whatsoever to in any way limit our liability or your rights. If
you are not a consumer:-
- To the full extent permitted by law, our liability for breach of an implied
warranty or condition is limited to the supply of the services again or payment
of the costs of having those services supplied again.
- We accept no liability for any loss whatsoever including consequential loss
suffered by you arising from services we have supplied.
- We do not accept liability for anything contained in the post of a user or in any
form of communication which originates with a user and not with Us.
- We do not participate in any way in the transactions between our users.
Indemnity
- By accessing our website, you agree to indemnify and hold us harmless from all claims,
actions, damages, costs and expenses including legal fees arising from or in connection
with your use of our website.
Force Majeure
35.
“Force Majeure” means any act, situation, circumstance, or omission over which we could not reasonably have exercised control due to unprecedented events.
It is our obligation to inform you of said Force Majeure event, within 14 days of its initial occurrence.
If a Force Majeure event causes delays for more than 70 days, we will terminate this Agreement, and refund your order.
Jurisdiction
- These terms and conditions are to be governed by and construed in accordance with the
laws of NSW and any claim made by either party against the other which in any way
arises out of these terms and conditions will be heard in NSW and you agree to submit
to the jurisdiction of those Courts.
- If any provision in these terms and conditions is invalid under any law the provision
will be limited, narrowed, construed or altered as necessary to render it valid but only to
the extent necessary to achieve such validity. If necessary the invalid provision will be
deleted from these terms and conditions and the remaining provisions will remain in
full force and effect.
Privacy
- We undertake to take all due care with any information which you may provide to us
when accessing our website. However we do not warrant and cannot ensure the security
of any information which you may provide to us. Information you transmit to us is
entirely at your own risk although we undertake to take reasonable steps to preserve
such information in a secure manner.
- Our compliance with privacy legislation is set out in our separate Privacy Policy which
may be accessed from our home page.
These Terms and Conditions have been specifically drafted for, and provided to Umoja
Jewellery by LawLive Pty Ltd (www.lawlive.com.au).






